Post funds withdrawal queries

Funds withdrawal requested, funds not received.

All INR funds are expected to be credited to your account within 1-2 working days, and USD funds within 5-7 working days. If you haven’t received the funds after this period, you may contact us at +919930088522 between 10:00 AM to 7:00 PM or write to us at

Currency conversion Issues:

For simplicity and representation purposes, Shoho converts all currencies to rupees at a base conversion rate (e.g., 1 USD to 77 INR) to display on your fundraiser page. However, the actual conversion you receive will be on the day the funds are finally transferred to your bank account, and that will be the rate provided by your bank.

Need a UTR number to track the payment?

If you need a UTR number to track the payment, follow the steps below:

  1. Visit
  2. Sign in using the registered email and password.
  3. Click on “My Fundraiser.”
  4. Click on the “Withdraw” button.
  5. Click on “Fund Summary” and check for past withdrawals.
  6. The UTR number will be mentioned.

If the UTR number is missing, please reach out to us at +919930088522 between 10:00 AM to 7:00 PM or write to us at

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